Registering devices - Web scanner

Answers to common questions regarding the java-based web scanner application within Active Advisor

Why is the scanner not able to find my devices?
Wed, 21 Dec, 2016 at 11:39 AM
What are some known issues and limitations of the Active Advisor scanner?
Thu, 26 May, 2016 at 10:49 AM
Why is the scanner not able to log into my devices?
Tue, 7 Aug, 2018 at 6:57 PM
Can I scan multiple subnets?
Thu, 26 May, 2016 at 10:52 AM
Can I enter a subnet mask to scan?
Thu, 26 May, 2016 at 10:54 AM
Scanner shows a message that it could not load properly. What is going on?
Mon, 27 Mar, 2017 at 2:40 PM
How do I upgrade Java on Apple OS X?
Thu, 26 May, 2016 at 10:44 AM
How do I ensure Java is allowed to run on Windows and Apple OS X?
Thu, 2 Nov, 2017 at 9:25 AM
Some of my devices report a Connection Timeout during scanning, how can I fix this?
Thu, 26 May, 2016 at 10:55 AM
Does the scanner support the Cisco Discovery Protocol (CDP)?
Thu, 26 May, 2016 at 10:47 AM