We test Cisco Active Advisor with the following browsers. However, the java-based "web" scanner will not run in many modern web browsers because they have chosen to remove support for NPAPI plugins, such as Java. If you are running Windows, the "desktop" scanner is the current preferred option for scanning and registering devices into Active Advisor.


Please note that in 2015, Chrome 45 and forward removed support for NPAPI plugins such as Java. In March 2017, Firefox 52 also removed support for NPAPI plugins such as Java.


Browser

Version
MAC OS X 10.12.3 (Sierra)

Windows 7

Windows 8

Windows 8.1

Windows 10
Edge
39.14986
N/A
N/A
N/A
N/A
No java support for web scanner
IE
9

N/A

Verified
N/A    
N/A
N/A
10

N/A

Verified
Verified
Not Verified
N/A
11

N/A

Verified

N/A

Verified
Not Verified
Chrome

41

Verified
Verified
Verified
Verified
Verified

42

No java support for web scanner
No java support for web scanner
No java support for web scanner
No java support for web scanner
No java support for web scanner
Firefox

51

Verified
Verified

Verified

Verified
Verified

52

No java support for web scanner
No java support for web scanner
No java support for web scanner
No java support for web scanner
No java support for web scanner
Safari
6.2.0

Verified

N/A
N/A
N/A
N/A
8.0.2

Verified

N/A
N/A
N/A
N/A
10.0.3
Verified
N/A
N/A
N/A
N/A

 

 

Note : Safari ( 6.1.0 ,6.1.1,6.1.2,6.1.3,6.2.0) is applicable for 10.8+ Mac OS