Some users may not be entitled to view detailed information about Warranty or Service Contracts. This information will be visible only to those Cisco.com IDs that are associated with the device and contract.
To manage your service contracts, access the Cisco Service Contract Center
To manage your warranties, access the Warranty Finder
You can also check contract and other information about your devices using the Cisco My Devices tool
If you need to request an entitlement change on a contract, please contact Cisco Support
can take up to 24 hours for Cisco Active Advisor to retrieve contract
and warranty information on your device. If your information has not
shown up after a day or more, there could be an entitlement issue
related to the contract/warranty and your Cisco.com ID.