Cisco Active Advisor supports an ever-increasing array of Cisco products and devices, including:

  • Switches
  • Routers
  • Wireless Access Points (WAPs)
  • Wireless LAN Controllers (WLCs)
  • Security Appliances (Cisco Adaptive Security Appliances [ASA])
  • Line cards, modules
  • Phones and Cisco Unified Communications devices

For a spreadsheet document that shows the current list of supported products, please see:

Please note that the above document covers the range of products supported for registration into the Active Advisor tool. Specific tools, such the Security, Switching, or Wireless Health features support a smaller subset of Cisco products. For a list of supported products for these tools, please see:

Security Health
Switching Health
Wireless Health


If Cisco Active Advisor does not currently support a particular device type, the Cisco My Devices tool may also be able to help with device inventory life-cycle management.


Cisco Tools & Resources - https://www.cisco.com/c/en/us/support/web/tools-catalog.html

  •  Access List Checker, Device Coverage Checker, My Devices (Manually add serial numbers to see contract, lifecycle, and support info, or open TAC cases)


Cisco IOS Software Checker - https://tools.cisco.com/security/center/selectIOSVersion.x

  • Search for Cisco Security Advisories that apply to specific Cisco IOS and IOS XE releases


Cisco Coverage Checker - https://cway.cisco.com/sncheck/

  • Check your device by Serial Number for existing support coverage


Cisco Commerce - Subscriptions and Services (CCW-R) - https://ccrc.cisco.com/

  • Create new orders, place orders created from quotes, order services for previously purchased products, renew software subscriptions, view and pay invoices, view the status of orders, and manage returns